Problem posting to my blog.

Earlier this year I was running a bit behind and did not attempt to write a post until late. I then discovered that I could not log in to post and also that the site (blog) itself was also down. My other blogs were fine.

Clearly this was a concern, however I did not stress over it (what does stressing achieve anyway) and simply phoned my web host (GoDaddy) after running some of my own tests/troubleshooting.

The level 1 support was prompt and helpful, however they could not resolve the issue. The matter was passed upstream to a higher level of support. I was advised that I would have to WAIT. No problem, again I did not stress and got on with something else. When I checked the blog a few hours later, after watching a movie, all was back to normal.

In times past I would have stressed over the issue big time. Not these days. Stressing and worrying about something does no good; in fact it just harms you in various ways. I delegated the problem to my support network (for this issue: my web host).

Some other key aspects of this situation are that I have an excellent web host. They are there 24/7 for 365 days of the year; even with phone support. Waiting times are usually either non existent or low, and if I do have to wait, I am told how long it will be, which is always accurate. Another key point is that I have automatic blog database backups sent to me via email twice a day.

Some keys then are:

• Don’t worry
• Don’t stress
• Ensure you set up good foundations. Spend the time (effort) and money to ensure you have high quality across your life. High quality does not always mean expensive. In fact, in the case of web hosts for example; here on the Gold Coast, in Queensland, we have a local ISP who has been established for many years. These people also offer web hosting; which is way more expensive than GoDaddy (where I host my sites) and yet the local Gold Coast web host support people are unavailable by phone from Friday evening until Monday morning. Yes, I know – it just sucks! And the support I experienced recently from the local web host when attending to one of my web development client’s needs (who had been hosting with the local ISP for years) was atrocious, coupled with a very long phone hold.
• Let go – you have delegated the problem to someone. Let them fix it.
• Understand that at times, even the best people can fail. I have no idea exactly what caused my blog to go down – perhaps it was some glitch with my web host; I really don’t know. There is no point in getting angry with the perceived offender. Clearly if the problem became rampant then it would be time to consider alternatives – what is the benefit of becoming angry?
• Learn from your mistakes. My ‘kick up the bum’ was to restablish automatic website monitoring. Yes, I have been slack on the issue; second rate in fact, because I am well aware of website monitoring and first started using it in the 90′s. No excuses.

Related posts:

1. How to Feel Energetic in Any Situation
2. Web usability – blog tag cloud.
3. Backing up your WordPress blog.
4. A quiet mind is much better than a noisy one.
5. Time Management – Improving the Quality of Your Life