Excellent service and pricing from Australian online camera – photographic store

Just recently I have purchased a new video camera from an online store in Brisbane, Queensland:

CameraPro

Not only did I receive excellent service, I saved between $250 and $350 on what I would have paid at a well known local camera store. The video camera is Australian stock therefore I would have no warranty issues, should I need to claim (i.e. it is not grey market).

Prior to purchase I checked out the price via a third party website: StaticIce. This website is good for checking prices on computer/IT equipment too.

I do not always go for the lowest price option on StaticIce, for a number of reasons. One of these is that I like to check out the store first – I look closely at the website for key factors (being a Private Detective helps) and usually speak with a person from the site over the phone.

Speaking with people over the phone is in my case key. This is because I have a well developed ability to sense things about people. For example, long ago I owned a wholesale and retail lighting business in the UK. I used to authorize credit over the phone just on a sense. In all my years of trading (five), I only ever had one bad debt; which was 2 pounds (yes, you read it right – just 2 pounds) by a Christian organisation. I never followed it up – why would you? When I received phone calls from people who I sensed were a bad credit risk I would politely suggest that they contacted my competitors, explaining that I was unable to help.

Having spoken with Steve from CameraPro I could tell that he is a very genuine, decent kind of chap. Their website says:

When you buy from CameraPro, you will be supporting an Australian owned and run business, which attempts to operate on an ethical basis in all aspects of our dealings.

This is not just lip service. I sensed strong ethics on the part of Steve. For those who understand Owl medicine; Owl says you can trust Steve and CameraPro.

Personally, I also prefer to deal with smaller businesses and avoid the large chains. Large chains tend to be staffed by people who say “Thank God it’s Friday” and see you, the customer, as some kind of statistic, sucker or interruption to their day.

So, if you want camera or photographic equipment this Christmas, and want to save money, get in touch with CameraPro. Get your order delivered to your door and avoid the mad Christmas rush/crush. Save your valuable time.

In case you are wondering, I purchased a Canon Legria HFS11.

I quote from the Canon website:

With stunning design lines, the LEGRIA HFS11 can shoot to internal flash memory as well as to removable memory cards. Combining an 8.0 megapixel Full HD CMOS sensor, a genuine Canon HD Video Lens with a 10x optical zoom, and the new DiG!C DV III processor, image capture size is almost three times greater than Full HD resolution – providing the ultimate in image quality. With extensive professional-level controls and features, the LEGRIA HF S11 is suited to high-end consumers or professional movie sets.

Related posts:

1. Great Online Framing Service For Australians.
2. Great service from Gold Coast Computer Store – FS Computers
3. Get a human when you phone (for US readers); and thoughts on customer service.
4. Neat research tool for buying a digital camera.
5. Online shopping